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Reshipment for the product
Reshipment for the product
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FAQ's
What are the shipping charges and how long does shipping take?
Standard deliveries are FREE and take 6 -12working days. Express shipping is available for $6.99 and typically arrives within 4-10 working days.
What payment methods do you accept?
We accept a variety of payment methods for your convenience, including PayPal, Afterpay, Shop Pay, Visa, Master Card, Apple Pay, and Visa.
How do I check the status of my order?
After placing your order, please allow 12-24 hours for processing. Once your order has been shipped, you'll receive a notification via email. You can also track your order on our website by visiting the "Track Order" page.
What is your return policy?
We offer a 30-day return policy from the date of purchase. Items must be in their original condition and packaging. Please contact our customer service to initiate a return.
Can I change or cancel my order?
If you need to change or cancel your order, let us know as soon as possible, and we'll do our best to assist. However, once your order has been fulfilled and shipped, changes or cancellations are no longer possible. If you need assistance while your order is in transit, our customer service team is here to help at support@painfreeaussies.com.au.